Welcome to Charlotte!

We are excited to have you with or join the DoorDash team in Charlotte. This page is your go-to resource for all things Dasher related in Charlotte.

Referral Payouts

Refer your friends and you can both get a bonus! Right now, it's $10 for referrer and $5 for referee.
For more information, and terms and conditions, go here

*Must complete 30 deliveries within 30 days of application submission

For New Dashers

We are accepting dasher sign ups for the following modes of transportation: Car Sign Up Here!

Office Hours and Location

Address: Atherton Lofts | 2108 South Blvd. Suite 106 Charlotte, NC 28203
Office Hours: Monday - Thursday from 1PM-3PM and 8:00PM-9:00PM | Saturday 12:00PM-1:00PM
Special Hours: TBA
Find us on Google Maps! TBA

Please bring your I.D.* to complete your background check, as well as a Credit/Debit Card** to purchase supplies ($8.75 for the Starter Kit). 
*We do not accept Provisional Licenses or Permits
**We do not accept cash

TO GET INTO THE OFFICE:

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Our parking lot is undergoing construction, so you must park in the lot at the back of the building and come around to our entrance in the front. On arrival by car, follow the side street in between our building and the Publix parking garage around to the back parking lot - park there. You must then walk around to the front of the building and follow the walkway under the scaffolding until you see suite #106. Enter the vestibule and we are the door on the right. 

 **IMPORTANT** 
Orientations are held only at the following times: Monday-Thursday 12:30pm, 3:00pm, 7:30pm | Saturday 11:00am, 1:00pm. Please arrive 5-10 minutes early. Please bring a credit/debit card to pay for your starter supply kit  ($8.75). Orientations only take 25-30 minutes.
Anyone arriving 10 minutes after the start time will not be oriented.

 

For Existing Dashers

Office Information

Office Hours: Monday - Thursday 1:00PM-3:00PM. and 8:00PM-9:0PM | Saturday 12:00PM-1:00PM
Support: www.doordash.com/help

Starting Point Hours
CLT - Huntersville
CLT - University/Northlake
CLT - Sardis/Matthews/Providence

Everyday - 10:30am-10:30pm

CLT - Uptown/NoDa/South End/Myers Park
CLT - Pineville/Ballantyne/South Park

Sunday- Wednesday - 8:30am-11:30pm
Thursday - Saturday- 8:30am-1:30am

 

Dasher Pay
DoorDash orders

Delivery pay is now calculated as $1 + 100% of tip + pay boost. The pay boost amount will vary based on a variety of factors including the complexity of the order, distance to the restaurant, and orders you place yourself. Through our tests, we found that most Dashers will earn more money on average with this new model.   Check your email or the FAQ for more info.

DoorDash Drive orders:

$4 per delivery and 100% of tip paid by the customer*

*DoorDash Drive orders are traditionally larger and may require more time to complete (find out more details on DoorDash Drive here). Because of this, each DoorDash Drive order will have a guaranteed minimum earning based on the order value. If the $4 + tip are less than the guaranteed minimum earning, DoorDash will pay extra to make up the difference. Here are two examples:

  • Ex 1: $15 guaranteed minimum earning on an order. I am given a $20 tip; DoorDash still pays the $4 per delivery rate. I make $24 on this order.
  • Ex 2: $20 guaranteed minimum earning on an order. I am given no tip; DoorDash pays the $4 per delivery rate, plus an additional $16 shown as “Extra pay.” I make $20 on this order.

DoorDash Drive guaranteed minimum earning:

  • $10 guaranteed minimum earning per delivery under $150 estimated value
  • $15 guaranteed minimum earning per delivery between $150 and $300 estimated value
  • $20 guaranteed minimum earning per delivery between $300 and $500 estimated value
  • $25 guaranteed minimum earning per delivery over $500 estimated value

DoorDash Drive receipts:

At select Drive merchants, Dashers will be able to collect a paper receipt at pickup, get that receipt signed by the customer and submit a photo of the signed receipt at drop off. If a customer adds a tip when signing the receipt, that tip will be added to your pay.  Pro Tip: most restaurants have No Tip Solicitation Policy for catering orders. They do not want drivers to ask for a tip when the receipt is being signed. Pro Tip: some customers submit their tip when they place the order. When that happens, your tip will already be in your app. All receipts and tips will be reviewed by DoorDash and the merchant. Any fraudulent tip activity will result in immediate deactivation and legal action.

**PLEASE NOTE - SOME STORES HAVE INDIVIDUAL DASHER PAY THAT MAY NOT BE THE SAME AS THE PAY BUCKETS ABOVE**

For more information on DoorDash Drive, please see this page.

Hotspots

Hotspots are where DoorDash expects orders to be placed. Dashers are more likely to receive an order if they are closer to the store from which a customer orders.

  • Uptown / NoDa / South End / South Park
    • Hang out in Plaza Midwood (along Central Ave),  in Park Rd. Shopping Center, in Uptown, or by South Park Mall.
  • Matthews / Sardis / Providence
    • Hang out in Sardis or Matthews (along Route 74), by Arboretum Mall, or by Stonecrest Shopping Center.
  • Pineville / Ballantyne
    • Hang out in Pineville (along Pineville-Matthews Rd) or in Ballantyne (by Johnston Rd & Ballantyne Commons Pkwy).
  • Huntersville
    • Hang out in Birkdale Village or on Gilead Rd., just off I-77.
  • University/Northlake
    • Hang out near Northlake Mall, or in the University City area
       
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Dasher Deactivations

Please see the Deactivation Policy here for more information. Dashers who fall below the listed thresholds may be subject to deactivation.

Minimum Rating: 4.4

Minimum Completion Rate: 80%