Welcome to Dallas / Fort Worth!
Signing Up to Be a Dasher?
We are accepting dasher sign ups for the following modes of transportation: car.
Please bring your I.D.* to complete your background check, as well as a Credit/Debit Card** to purchase supplies.
*We do not accept Provisional Licenses or Permits
**We do not accept cash
Office Hours and Location
Address: 4839A Keller Springs, Addison, TX 75001
Monday - Friday: 9:30am-noon & 12:30pm - 1:45pm
Please note that this office will be closed on Friday December 8th
Please note, you need to arrive 15 minutes prior to the office closing for assistance.
Address: 5001 Brentwood Stair Road, #203, Fort Worth TX 76112
Monday - Friday: 1:30-5pm
We will transition completely over to the New Dasher Pay Model on July 21, 2017. For more information regarding the New Dasher Pay Model, please visit our New Dasher Pay Model FAQs page.
We understand that change can be uncomfortable. Please reach out to us at doordash.com/help and we’d be happy to address your questions!
DASHER PEAK PAY:
Earn $2 extra per delivery during peak lunch (11am-2pm) and dinner peak (5-8pm) in the following starting points: Denton
To qualify, Dashers must accept 75% of all orders.
DASHER DEACTIVATION POLICY:
Please see the Deactivation Policy here for more information. Dashers who fall below the listed threshold may be subject to deactivation.
- Minimum Rating: 4.4
With DoorDash Drive, restaurants needing to deliver larger or bulk orders can request a Dasher to their location directly. These orders typically pay at a higher rate, are larger in size and sometimes longer in duration than the average 'marketplace' delivery.
If you are interested in becoming 'equipped' to receive DoorDash Drive orders, email us at AskTexas@doordash.com.
Requirements to qualify for DoorDash Drive:
To qualify for these minimums programs, you must do the following:
- Complete 100 deliveries
For more information on DoorDash Drive, please see this page.
What if I have an issue or run into a problem with an order while on a dash?
Support is available both in the Dasher app during a dash as well as on the web at doordash.com/help.
My app isn't working, what do I do?
Please make sure you are on the latest version of the app, which can be found in the Google Play Store (Android) or at this link (iOS), restart your phone, and log back in. If you are still having issues, please visit doordash.com/help to submit a support request, and file the issue on the Texas Dasher Bug Report Form.
Do I have to wear my DoorDash t-shirt or use any DoorDash supplies?
While we do not require you to wear your red DoorDash shirt or use a hot bag/blanket, certain restaurants do require it and may not release the order to you if you do not. This will typically be indicated in the instructions for each order, if applicable.
How can I stay up to date on DoorDash information in Dallas?
For additional information and updates, join the Dallas dasher Facebook group. We also frequently communicate news and updates by text message and in-app announcements.