Welcome to Dallas / Fort Worth!

Signing Up to Be a Dasher?

We are accepting dasher sign ups for the following modes of transportation: car.  

Sign Up Here!

Please bring your I.D.* to complete your background check, as well as a Credit/Debit Card** to purchase supplies. 
*We do not accept Provisional Licenses or Permits
**We do not accept cash

 

Office Hours and Location

DALLAS

Address 4839A Keller Springs, Addison, TX 75001

 

 

 

 

 

 

 


Hours:
Monday - Friday: 9:30am-noon & 12:30pm - 1:45pm

Please note that we are currently out of catering bags in our Dallas location. We apologize for the inconvenience. Check back soon for more updates!

Please note, you need to arrive 15 minutes prior to the office closing for assistance. 

FORT WORTH

Address: 5001 Brentwood Stair Road, #203, Fort Worth TX 76112

Hours:
Monday - Friday: 1:30-5pm

Please note that the FTW office will be closed on Friday October 20th and will reopen as scheduled Monday October 23rd.

 

FRISCO

 Please note the Frisco office is closed until further notice. 

Please check here prior to visiting the office as the hours are subject to change. If you are coming to purchase supplies, please bring a debit/credit card as we do not accept cash.

Dasher Information

DELIVERY PAY:

We will transition completely over to the New Dasher Pay Model on July 21, 2017. For more information regarding the New Dasher Pay Model, please visit our New Dasher Pay Model FAQs page.

We understand that change can be uncomfortable. Please reach out to us at doordash.com/help and we’d be happy to address your questions!

DASHER MINIMUM PAY GUARANTEES
For new areas DoorDash may guarantee a certain level of earnings during your dash if you meet particular requirements.

Current Minimums Programs: 

  • $10/hr all day in:
    • Denton
  • Minimums Requirements:
    To qualify for these minimums programs, you must do the following each dash: 

Accept 80% of delivery opportunities offered to you

DASHER DEACTIVATION POLICY

Please see the Deactivation Policy here for more information. Dashers who fall below the listed threshold may be subject to deactivation.

  • Minimum Rating: 4.4

DoorDash Drive

With DoorDash Drive, restaurants needing to deliver larger or bulk orders can request a Dasher to their location directly.  These orders typically pay at a higher rate, are larger in size and sometimes longer in duration than the average 'marketplace' delivery.

If you are interested in becoming 'equipped' to receive DoorDash Drive orders, email us at AskTexas@doordash.com.

Requirements to qualify for DoorDash Drive:
To qualify for these minimums programs, you must do the following:

  • Complete 100 deliveries

For more information on DoorDash Drive, please see this page.

FAQ

What if I have an issue or run into a problem with an order while on a dash? 

Support is available both in the Dasher app during a dash as well as on the web at doordash.com/help. 

My app isn't working, what do I do? 

Please make sure you are on the latest version of the app, which can be found in the Google Play Store (Android) or at this link (iOS), restart your phone, and log back in.  If you are still having issues, please visit doordash.com/help to submit a support request, and file the issue on the Texas Dasher Bug Report Form

Do I have to wear my DoorDash t-shirt or use any DoorDash supplies?

While we do not require you to wear your red DoorDash shirt or use a hot bag/blanket, certain restaurants do require it and may not release the order to you if you do not.  This will typically be indicated in the instructions for each order, if applicable.  

How can I stay up to date on DoorDash information in Dallas?

For additional information and updates, join the Dallas dasher Facebook group.  We also frequently communicate news and updates by text message and in-app announcements.