Welcome to Dallas / Fort Worth!

Signing Up to Be a Dasher?

Interested in becoming a dasher? We are currently accepting car dasher applications. 

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Office Hours and Location

DALLAS

Address: 13150 Coit Road, #313 Dallas TX 75240

PLEASE NOTE THE OFFICE WILL BE CLOSED ON JUNE 28TH. 

 

 

 

 

 

 

 

Hours:
Monday - Thursday: 9:30 - 12 PM & 1:00-5:30PM
Friday: 9:30 - 12PM & 1:00-3:00 PM

PLEASE NOTE AS OF JUNE 28th THE OFFICE WILL MOVE LOCATIONS TO4839A Keller Springs, Addison, TX 75001.  

THE OFFICE WILL BE CLOSED ON JUNE 28TH. 

FORT WORTH

Address: 5001 Brentwood Stair Road, #203, Fort Worth TX 76112

Fort Worth Office Hours:

Tuesday: 4:00 PM - 7:00 PM
Wednesday: 3:00 PM - 6:00 PM
Saturday: 11:00 AM - 3:00 PM

FRISCO

 Please note the Frisco office is closed until further notice. 

Please check here prior to visiting the office as the hours are subject to change. If you are coming to purchase supplies, please bring a debit/credit card as we do not accept cash.

Dasher Information

DELIVERY PAY:

Dashers are paid per delivery as well as 100% of all gratuities paid by the customer.  Current delivery pay is:

  • $5.00 per delivery
    • Fort Worth
    • Arlington
    • South Arlington / Mansfield
    • North Irving / Coppell
  • $4.50 per delivery
    • Addison
    • Allen/ McKinney
    • Colleyville
    • East Plano / Richardson
    • Flower Mound
    • Southlake
  • $4.00 per delivery
    • Plano/ The Colony / Frisco
    • University Park / Preston Hollow
    • Uptown / Highland Park

We’re excited to expand the test of an updated pay model to Dashers in the coming weeks. The new approach is designed to make delivery pay more fair, more transparent, and more consistent. As we roll this new model out, the current pay model will still be in effect for many Dashers (the above noted per delivery + 100% of customer tips). Check your email or the FAQ for more info.

DASHER MINIMUM PAY GUARANTEES
For new areas DoorDash may guarantee a certain level of earnings during your dash if you meet particular requirements.

Current Minimums Programs: 

  • DALLAS
    • $10/hr minimum pay, from 6 AM to 9:30 AM, Monday to Friday, in:
      • Southlake
    • $15/hr for late-night dashes daily from 11 PM to close in:
      • University Park/ Person Hollow
      • Uptown/ Highland Park
      • East Plano/ Richmond

Minimums Requirements:
To qualify for these minimums programs, you must do the following each dash: 

Accept 80% of delivery opportunities offered to you

DASHER DEACTIVATION POLICY

Please see the Deactivation Policy here for more information. Dashers who fall below the listed threshold may be subject to deactivation.

  • Minimum Rating: 4.4

DoorDash Drive

With DoorDash Drive, restaurants needing to deliver larger or bulk orders can request a Dasher to their location directly.  These orders typically pay at a higher rate, are larger in size and sometimes longer in duration than the average 'marketplace' delivery.

If you are interested in becoming 'equipped' to receive DoorDash Drive orders, email us at AskTexas@doordash.com.

Requirements to qualify for DoorDash Drive:
To qualify for these minimums programs, you must do the following each dash: 

  • Complete 100 deliveries

For more information on DoorDash Drive, please see this page.

FAQ

What if I have an issue or run into a problem with an order while on a dash? 

Support is available both in the Dasher app during a dash as well as on the web at doordash.com/help. 

My app isn't working, what do I do? 

Please make sure you are on the latest version of the app, which can be found in the Google Play Store (Android) or at this link (iOS), restart your phone, and log back in.  If you are still having issues, please visit doordash.com/help to submit a support request, and file the issue on the Texas Dasher Bug Report Form

Do I have to wear my DoorDash t-shirt or use any DoorDash supplies?

While we do not require you to wear your red DoorDash shirt or use a hot bag/blanket, certain restaurants do require it and may not release the order to you if you do not.  This will typically be indicated in the instructions for each order, if applicable.  

How can I stay up to date on DoorDash information in Dallas?

For additional information and updates, join the Dallas dasher Facebook group.  We also frequently communicate news and updates by text message and in-app announcements.