Welcome to Houston!
Signing Up to Be a Dasher?
We are currently accepting car dashers. Sign Up Here!
Office Hours and Locations
2600 South Loop West, Suite 595B, Houston, TX 77054
Monday: 12 pm - 4:45pm
Tuesday: 8 am - 4:45pm
Wednesday: 8 am to 2:45pm
Thursday: 10 am - 2:45pm
Friday: 8 am - 1:45pm
If you are attending the office to purchase new supplies, we kindly ask that you wait until the ongoing orientation has ended.
1414 Wirt Rd Houston, Texas 77055
Saturdays: 11am - 3pm
Please note that the Villages office will only be open on March 3, March 17, and March 31!
Please check here prior to visiting the office as the hours are subject to change. If you are coming to purchase supplies, please bring a debit/credit card as we do not accept cash.
We will transition completely over to the New Dasher Pay Model on July 21, 2017. For more information regarding the New Dasher Pay Model, please visit our New Dasher Pay Model FAQs page.
We understand that change can be uncomfortable. Please reach out to us at doordash.com/help and we’d be happy to address your questions!
DASHER BOOST PAY:
Beginning Monday January 29, earn $2 extra per delivery in the following starting points: Conroe.
To qualify, Dashers must accept 80% of all orders offered to you.
DASHER PEAK PAY:
Beginning Tuesday, November 14, we will be replacing minimums with peak pay in Friendswood. Earn $2 extra per delivery during peak lunch (11am-2pm) and dinner peak (5-8pm).
To qualify, Dashers must accept 75% of all orders.
DASHER DEACTIVATION POLICY:
Please see the Deactivation Policy here for more information. Dashers who fall below the listed threshold may be subject to deactivation.
- Minimum Rating: 4.2
- Completion Rating: 80%
With DoorDash Drive, restaurants needing to deliver larger or bulk orders can request a Dasher to their location directly. These orders typically pay at a higher rate, are larger in size and sometimes longer in duration than the average 'marketplace' delivery.
If you are interested in becoming 'equipped' to receive DoorDash Drive orders, please visit your local office after completing 100 deliveries.
Requirements to qualify for DoorDash Drive:
To qualify for these minimums programs, you must do the following each dash:
- Complete 100 deliveries
For more information on DoorDash Drive, please see this page.
What if I have an issue or run into a problem with an order while on a dash?
Support is available both in the Dasher app during a dash as well as on the web at doordash.com/help.
My app isn't working, what do I do?
Please make sure you are on the latest version of the app, which can be found in the Google Play Store (Android) or at this link (iOS), restart your phone, and log back in. If you are still having issues, please visit doordash.com/help to submit a support request, and file the issue on the Texas Dasher Bug Report Form.
Do I have to wear my DoorDash t-shirt or use any DoorDash supplies?
While we do not require you to wear your red DoorDash shirt or use a hot bag/blanket, certain restaurants do require it and may not release the order to you if you do not. This will typically be indicated in the instructions for each order, if applicable.